As a proper student here at the Academy there are rules that ALL students must follow. Rules for interacting with Academy Staff. Especially over email. We know most follow these rules, but a few do not. This hopefully helps you to never be that student!
At the Academy there are three categories of staff:
Dominants, such as Head Mistress Alyssa
Trainers, like Trainer Frida
Support staff, like Becca
Getting reply from Sissylover
You can expect order related issues to be addressed within 24 hours by support staff. During delivery process we treat you as a customer who wants her products and we
It might take a while to answer to any other topic. So contact us few days or even better, weeks before. This especially goes if you are looking for a reply from Trainer or Mistress
Sissy Etiquette when talking to any of Sissylover staff
1. Do not spam: Never send an email regarding the same topic twice, or make a new email thread about something you’ve touched on your previous email. If you left out an important part in the first one, then reply to the existing thread.
2. Use appropriate language: Using abbreviations and slang words when contacting the school board is inappropriate. The only acceptable way to reach the school council is in a formal and proper manner using the English language.
3. Be patient: Wait for your reply patiently. As mentioned before, do not spam the inbox with letters. If you haven’t received a reply from the board within 3 days from sending the message, you can forward your original email and politely ask for an update!
4. Address your letters correctly: Do not send letters without taking the aim of your problem into consideration. All training related questions should go to training@sissylover.com and all purchase related questions to shop@sissylover.com. If you have a problem regarding any other issues (doubts, questions in general, etc.) you can contact us via either of the addresses.
Reminders
Use capital letter on all superior words like: Academy, Mistress, Teacher, Trainer
Be polite and courteous
Do not be exaggeratedly polite, unless told to be
Do not take too long to make your point; respect our time
Do not be so short that you leave out crucial details that are needed for us to help
You need to earn the privilege of a deep submissive status
Message should always be in English
Use full sentences
Be as clear as possible
Do not ramble on about something, unless told to
Make it easy for us to understand what you want
State fully what you want in your initial email if possible
If we ask you follow up questions, make sure to answer all of them
When we reply to you, take time to read it carefully
Do not be too blunt or impolite
If you ask for something, always say please
Always expect we have the best intentions and want to help you out
We want to help as many as you as possible, and as best we can. If it takes 5 emails back and forth with you to get to what you want and what is important, then we can help less students. You also risk having your issue be deprioritized.
Do NOT write like this: “Most gracious one, this sissy slut apologises for interrupting your day and wonders if she may ask a question”
Do NOT write like this: “Hi, I’m missing an e-mail” This is not enough to help you, we would have to reply to figure out what your issue is. Instead write like this: “Hi, my last email was Foundations 4, it said I’d receive my next one in 3 days but it’s already been 7 days and I have not received the next one.”
If we reply and ask you some follow up questions, make sure you answer all of them in your reply! It is common that students do not carefully read the reply from us, do not just answer the first thing you read.
If we ask “What was the title of the last letter and when did you receive it?” and the reply is “Foundations 5”, then we’d need to reply again to chase up what we originally asked.
*The training mailbox is looked after by the support staff, as they are sissies you can be a little more casual.The store mailbox is monitored by the Head Mistress so make sure you are extra respectful and say please. There is no need to curtsey everytime you email the store.*Do NOT write like this: “Hi, where’s my order?” Avoid being that blunt or impolite. It also does not give us enough information to check on your order. Instead write like this: “Hi, I’m wondering if you could check and see what’s happening with order 1287, please? I have not heard about it for a week.”
Again note that this only applies to a very small number of girls, but always remember that using strong language will not help you. We do not want a problem that any student has to take time to solve. We always want to help you, and it is often frustrating for both you and us when something takes time, or some issue is not resolved. Being kind and respectful increases your chances that things will resolve faster.
Frustrated? Emotional? Angry? We know your life might not always be easy, and that life can sometimes be so much that you direct it at someone else. For the very few that need to hear it. Any threats or insults to any staff that is trying to help you will probably only result in that you will get no further communication and be expelled. No one wants that to happen! If you feel emotional you need to find a healthy way to deal with your emotions. Take a deep breath. Think of what you actually need or is important to you. Acknowledge you are emotional and wait with any communication until you can ask for what you need in a calm and respectful way <3 Remember this Academy mantra:
"Everyone you meet is fighting a battle you know nothing about. So be kind, always."